Filing A Claim
Our residential services division handles all types of emergency response and restoration work.
- Water Mitigation
- Fire Restoration
- Mold Remediation
Trucks dispatched within 15 minutes.
Many people will agree that any damage to property, irrespective of circumstances, is dreaded. To restore the property back to its former glory takes time, effort, and resources. Damage from water is one of the many eventualities that may happen to a home. In fact, it is one of the many losses and claims, falling after the damages caused by hail and wind. Different people have many questions that regard claims, and it gets even more complicated when it comes to the exceptions.
Since damage from water is one of the common problems for homeowners, it is essential to know how to file a claim. The idea is to get a response that is crucial in reducing or doing away with the loss caused by water. This helps in reducing the costs of restoration, mold growth and other things that are associated with this type of damage.
Filing the claim
Consider the following steps when submitting your complaint.
1. Inform your insurance company and avert further damage
Make your insurance company aware of your predicament and secure any valuables to prevent further damage. Board up any tap holes, broken windows, and doors, turn off any water supply, and possibly, remove excessive water.
2. Record any proof of damage from water
You can take photos and videos of the extent of the damage as proof.
3. Review your insurance policy
Ascertain exactly what your insurance policy covers and what it does not.
4. Make an inventory of everything that is damaged
This is important especially when you want to be reimbursed.
5. Find temporary residence
Once you have assessed everything, you have to find housing for your family. There are policies that cover this cost, but it is essential to consult with your insurance company.
How We Can Assist
Our residential team is capable of handling your damage clean up as well as the process of restoration. We can also estimate what you need in the entire process. Rest assured that we can protect everything that you own in that house and keep the damages on the minimum scale. We have adequate equipment and specialized personnel to deal with any form of water in your home. Once the damage is evaluated, they drain the stagnant water.
The process of water removal depends on the position of the water itself, that is, inside or under your home.
1. Inside your home
If the water is inside your home, we try as much to get rid of it within the shortest time possible the furniture is moved from the affected areas. If damage is because of dirty water, the carpet will be removed, but if it is clean water, the carpet will be dried. Carpets pads are easy to replace, and as such, they can be thrown away.
2. Under your home
The first thing is to turn off all water inlets. The next step is to vacuum the water to ensure nothing is soaking wet. Should the problem emanate from a leaking pipe, then we have a plumber who can fix it. After the pipe is repaired, we remove the contaminated soil and replace it with fresh soil. We also spray anti-microbial.
We are the best solution for your restoration. Our clients come first, and we ensure there is constant communication in every stage of the refurbishment process. Damage from water can be a very devastating setback, but our company is 100% capable of bringing back the glory of your home. We are fast in response and guarantee you that we can handle any water problem.
>> Back To Beginning: Stopping The Leak
Emergency Services include the following:
The process of removing water from a dwelling to stop the destructive processes of rotting of wood, mold growth, rusting of steel, de-laminating of materials, warping of plywood etc.
The process of removing burned structural components such as walls, ceilings, floor coverings, etc. Including the inspection of the structural framing to assure everything is safe.
The process of removing, cleaning, sanitizing, or other treatment, including preventive work, of mold or mold-contaminated matter that was not intentionally grown at that location.