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Frequently Asked Questions

What is average water damage repair cost?

Water restoration is quite difficult to estimate a cost for, because of the many unique situations involved with a water cleanup. Costs can vary anywhere from a few thousand dollars to tens of thousands of dollars. It all depends on the area that is damaged and the extent of the damage in each area.

What are typical signs of water damage?

Although an area may look dry, looks can be deceiving. An area subject to water damage could be behind the walls, ceilings or other areas that hold high amounts of moisture. Situations like this can cause long-term problems, especially mold-related issues. All areas should always be properly checked by professionals with the proper equipment.

How long does it take mold to grow after a water damage incident?

Mold grows immediately. Depending on the situation, it will take anywhere from 24 – 48 hours to grow and be visible. Government standards recommend water damages to be resolved within 48 hours. If this does not happen, there is a high potential for mold growth which can cause additional damage and costs in your home.

Can I remove items after water damage has occurred?

It depends on the situation. In some cases you may remove unaffected items from your home as long as you are certain there is no damage to the items. You need to be careful though, all items should be inspected by a professional to assure you are being adequately compensated by the insurance for your damages, even if those damages are not immediately visible. Speaking to an insurance adjuster would be the best course of action to determine your unique situation and how to deal with it.

What is that smell after untreated water damage?

It is most likely mold. Water combined with other contaminants will create multiple smells but all too often it is mold. When hiring the proper water restoration company they will test and find the source of the smell to remediate it. If done properly, when the restoration work is complete, there should not be any smell left.

How is my furniture treated after a flood?

Limegreen Restoration works very hard to restore your old furniture to a new condition. We understand that much of that furniture has sentimental value, especially if it is a family heirloom. Our technicians will put forth their best effort to salvage the furniture. Unfortunately in some cases, items cannot be restored to a usable condition. In these cases, it’s best to replace the furniture with a similar item. Ultimately, we try to please the homeowner and insurance companies as best as possible.

How long does it take to repair my home after a water damage incident?

The repairs generally take a few days to a few weeks depending on the severity of the damage. Some may take longer if special items need to be purchased or are on back order.

Is there a difference between restoration and reconstruction?

Restoration is the entire process of restoring your premises back to normal. Reconstruction is the part where we help you repair your home after the flood has been cleaned up.

Does a restoration company work with my insurance company?

Yes, any quality restoration company will work with your insurance company. Depending on the job, your restoration company may use a standard insurance billing software or price the job for time and materials. Limegreen Restoration has worked with many major insurance carriers to complete jobs for homeowners and businesses.

Will my insurance company work with Limegreen?

Limegreen Restoration has worked with numerous insurance companies. It’s completely at the discretion of the customer to select a particular restoration company to complete the work. Most restoration companies use a software called Xactimate. This program is an insurance-approved software for the restoration industry with the cost structure that most insurance companies accept for flood and water damage jobs. The key to assuring you receive everything you are entitled to is absolute key. Thus assure you are working with a mitigation company that has plenty of experience with the system.

Will my insurance be billed directly?

Yes, normally we will bill your insurance company directly. Your only responsibility will be the deductible. The only time you are going to pay anything additionally is when you are looking for upgrades.

Who takes care of the repairs after a water cleanup?

Some restoration companies handle the repair work in-house, while others use third-party vendors. It really doesn’t matter as long as the repair work is up to code and done properly.

How fast do you usually take to arrive at a job?

We dispatch all vehicles within 15 minutes from the call. Usually we are texting the technicians while we are still speaking with you on the phone. This allows us to mobilize as quickly as possible. We typically arrive and are working to fix the problem within 45 minutes of your call.

What is the insurance deductible?

The insurance deductible is the amount of money you have to pay out of pocket for the damages. The deductible is agreed upon with you and your homeowner’s insurance company. Insurance deductibles vary by policy. If you are unsure, you should call your insurance company and find out what your plan deductible is before proceeding.