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Frequently Asked Questions

Serving Encino, Los Angeles, and Surrounding Areas
  • Q:What is the average for water damage repair costs?

    A:It’s quite difficult to estimate a cost for water restoration because of the many unique situations involved with a water cleanup project. Costs can vary anywhere from a few thousand dollars to tens of thousands of dollars. It all depends on the area that is damaged and the extent of the damages in each area.

  • Q:What are the typical signs of water damage?

    A:Although an area may look dry, looks can be deceiving. An area can have water damage, but the damage can be hidden behind the walls, ceilings, or other areas that hold high amounts of moisture. Situations like this can cause long-term mold-related problems. So, if you've experienced water damage, all impacted areas should be checked by professionals with the proper equipment.

  • Q:How long does it take mold to grow after a water damage incident?

    A:Mold grows immediately. Depending on the situation, it will take anywhere from 24-48 hours to grow and become visible. Government standards recommend water damage be resolved within 48 hours. If this does not happen, there is a high potential for mold growth. Allowing mold to grow can cause additional damages and costs to repair your home.

  • Q:Can I remove items after water damage has occurred?

    A:It depends on the situation. In some cases, you may remove unaffected items from your home as long as you are certain there is no damage to them. However, you need to be careful. All your items should be inspected by a professional to assure the insurance is adequately compensating you for your damages. So, even if those damages are not immediately visible, we would suggest waiting for a professional if you can. Speaking to an insurance adjuster would be the best course of action to determine your unique situation and how to deal with it.

  • Q:What is that smell in my home after water damage?

    A:That smell is likely mold. Water combined with other contaminants will create multiple smells, but what most homeowners usually smell first is the mold. When hiring LimeGreen Water Damage & Restoration for your water damage restoration, you don't have to worry about smelling the mold for long. We quickly come in and inspect and test to find the source of the smell and eliminate it. When restoration work is done properly, there should not be any smell left.

  • Q:How is my furniture treated after a flood?

    A:LimeGreen Water Damage & Restoration works very hard to restore your old furniture to like-new condition. We understand that much of that furniture has sentimental value, especially if it is a family heirloom. Our technicians will put forth their best effort to salvage the furniture. Unfortunately, in some cases, items cannot be restored to a usable condition. In these cases, it's best to replace the furniture with a similar item. We act as a mediator to find solutions that please both homeowners and insurance companies.

  • Q:How long does it take to repair my home after water damage?

    A:The repairs generally take a few days to a few weeks depending on the severity of the damage. Some may take longer if special items need to be purchased or are on backorder.

  • Q:Is there a difference between restoration and reconstruction?

    A:Restoration is the entire process of restoring your home or business back to its original state. Reconstruction is the part where we help you repair your home after the flood has been cleaned up.

  • Q:Does your restoration company work with my insurance company?

    A:Yes! In our opinion, all quality restoration companies should work with your insurance company on your behalf. Depending on the job, your restoration company may use a standard insurance billing software to price the job for time and materials. LimeGreen Water Damage & Restoration has worked with many major insurance carriers to complete jobs for homeowners and businesses in Encino and throughout the greater Los Angeles area.

  • Q:Will my insurance company work with LimeGreen?

    A:LimeGreen Water Damage & Restoration has worked with numerous insurance companies over the years. It's completely at the discretion of the customer to select a restoration company to complete the work. Most restoration companies use a software called Xactimate. This program is an insurance-approved software for the restoration industry with the cost structure that most insurance companies accept for flood and water damage jobs. We are committed to ensuring you receive everything you are entitled to during the restoration process. We assure you that you're working with a mitigation company that has plenty of experience using the insurance industry systems.

  • Q:Will my insurance be billed directly?

    A:Yes, normally, we will bill your insurance company directly. Your only responsibility will be your deductible. The only time you are going to pay anything additional is if you opt for upgrades.

  • Q:Who takes care of the repairs after a water cleanup?

    A:Some restoration companies handle the repair work in-house, while others use third-party vendors. It doesn't matter as long as the repair work is up to code and done properly.

  • Q:How fast do you usually arrive at a job?

    A:We dispatch all vehicles within 15 minutes of the call. Usually, we are texting the technicians while we are still speaking with you on the phone. This allows us to mobilize as quickly as possible. We typically arrive and are working to fix the problem within 45 minutes of your call.

  • Q:What is the insurance deductible?

    A:The insurance deductible is the amount of money you must pay out of pocket for the damages. The deductible is an agreed-upon amount predetermined between the homeowner and their insurance company. Insurance deductibles vary by policy. If you are unsure, you should call your insurance company and find out what your plan deductible is before proceeding.

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  • Expertise - Best Water Damage Restoration Services in SCV
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We Thank You

At Lime Green Restoration we have always been extremely thankful of the people that make a difference in our lives. Thus we have always been very involved in our church, work closely with the Bright Pink Breast Cancer Awareness program and Support Our Troops that keep our country safe.

Trust in Our Team

Let Us Get Things Back to Normal
  • Free Estimates & Insurance Assistance Image Free Estimates & Insurance Assistance

    We guide you through tedious process of dealing with insurance platforms so you can be compensated for your loss.

  • Family Owned & Operated Business Image Family Owned & Operated Business

    When you call LimeGreen, you are also calling a friend that will guide you like we would family and friends.

  • 24/7 Disaster Response Within 15 Minutes Image 24/7 Disaster Response Within 15 Minutes

    We are on our way in 15 minutes or less, so we can get to you quickly across Los Angeles.

Trusted for a Reason

Hear It Directly from Our Clients
    Made Themselves Available to Answer Our Many Questions

    “They walked us through the process with knowledge and professionalism!”

    - Reinhold M.
    Fast, Professional & Clean

    “You guys for sure made the process a lot simpler.”

    - Bobby W.
    I Honestly Don't Know What I Would Do Without Them

    “My homeowner's insurance is with AAA and they are still stalling things, 2-1/2 months later, but LimeGreen has been with me, helping me, supporting me, and guiding me the whole way.”

    - Penny C.
    Great Experience

    “They came out to my property for an inspection scope of work & were able to give us proper information, unlike other companies.

    - Kathleen M.
    Your Health and Safety as Their #1 Priority

    David, Kristi, and their team are very honest, caring people, and most importantly, they know what they're doing!

    - Lea R.
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